Politique d’expédition

 

• We offer UK Royal Mail Post from £2.75. Post option can be selected at checkout or using express checkout. Our post option will not provide tracking or updates.

 

• We offer UK options for Royal Mail Economy Tracked Delivery and standard Trracked Courier Services starting from just £3.75

 

• DPD UK Priority With 1 Hour Delivery Window - For any immediate pick availabilty products we offer a premium £9.99 express courier service for orders placed before 2.00pm.  For most UK mainland postcodes this is a next business day service with a 1 hour delivery window notification and full tracking.

 

• We offer international delivery options with UPS. Orders are despatched DDP, Delivered Duty Paid

 

All available delivery options will be shown at checkout and any express checkout.

Please ensure you carefully select your required delivery option at checkout or express checkout. Delivery options cannot be retrospectively changed or refunded once an order is placed.

 

Delivery Errors

The customer must inform THE MERCHANT immediately (the same day or, at the latest, the first business day following delivery or scheduled delivery) concerning any claim of delivery error, non-delivery, missing parcel or non-conformity of goods, in kind or in quality, compared with the information on the purchase order.

Any claim made after this time period will be rejected.

All claims must be made within the stated timescales by email to hello@sortedsportsgroup.com

Any claim that does not respect the rules defined above cannot be taken into account and releases THE MERCHANT of any responsibility to the customer.

For claims to be accepted, the customer must first make a declaration to THE MERCHANT concerning any returns and receive and THE MERCHANT's consent. If accepted, the customer will ship the package to THE MERCHANT ADDRESS.